Covid-19 Safety Protocols

As a healthcare provider, the health and safety of our patients and staff is an absolute priority as we address your eye care needs.  

  • Please refrain from coming to Eyedentity if:

    • You are exhibiting signs of COVID-19 or any other illness,

    • You believe that you have been in contact with someone who may have been exposed,

    • You or someone you are in close contact with traveled outside of the US within the past 60 days,

  • Please consider the following as a patient:

    • Is an exam necessary at this time?

      • If your answer is yes, please be ready to let us know exactly what you need during your appointment. We will do our best to help you fulfill your needs and make sure you are healthy. We will continue to offer virtual appointments and consultations after we reopen.

Steps that we are taking to provide you the safest patient care:

  • All interactions at Eyedentity are going to be BY APPOINTMENT ONLY for the next few months.

  • We ask that you please consider coming alone for your eye care needs unless this is not possible.

  • Please arrive at our location with a face covering/mask. If you do not, please do not be offended if we ask you to reschedule.

  • Please complete all of the pre-exam intake forms and signatures we will send to you before you arrive.

  • Please give us your insurance information at least three days before your appointment.

  • In the event that we cannot provide adequate social distancing, we may ask you to wait in your vehicle and we will contact you once we are ready.  Please be patient and recognize that we want to keep every one safe and healthy.

  • We will be limiting the number of appointments to provide our staff ample time to disinfect and thoroughly clean after each patient visit.

  • Upon your arrival, staff will be taking temperatures of all patients with touchless thermometers and requesting that anyone with a temperature above 99.9 reschedule to a later date.

  • Our staff will have available to them masks, gloves, protective eyewear, slit lamp shields, disinfectant supplies, touchless thermometers, and breathe shields.

  • Please refrain from touching the displays. If you would like to try something on, allow the optician helping you to bring the frames you like to you. All eyeglass frames will be disinfected after each use.

  • All equipment and surfaces will be cleaned after every exam and patient visit.

  • Our staff will be following the CDC guidelines for hand-washing and sanitizing.

  • We will be pre-adjusting all glasses and shipping completed orders to you when they arrive.

  • We will continue complimentary shipping for all contact lens orders.

  • Please consider preparing for your exam by utilizing our new At Home Glasses Shopping Experience